Serena Long Natural Wavy Synthetic Wig By imwigs®

About This Wig

Serena multiple layers of the long, relaxed natural waves give you plenty of styling options. All-over stunning natural waves down with bounce for unforgettable style. It's the long, lush hair you've always wanted. 

Special Features

Synthetic Hair – Soft and lightweight fiber. Ready-to-wear, pre-styled and designed to look and feel like natural hair.

Traditional Cap Construction – Closed flower net top makes it durable and helps maintain the built in volume.

Adjustable Straps – Allow you to loosen or tighten the cap up to a half inch.  

Know More Care Tips, Visit How to Care A Synthetic Wig

Our Return &Refunds Policy:

We always devote ourselves to satisfying customers.It is can’t avoid returning, if it happens, according to the returning process, there are some details about this item, pls read carefully

❤️30 Days to Return

❤️The Process Is Easy &Quick

The Return Process:

1.Contact us by message or email

2.Give you the return label

3.We receive the item

4.Give you a refund

  We offer 30 days free return.If you want to return the paecel,please contact us via email or telephone to discuss the problem you are concerned about first stating the reason and the order number within 7 days of receipt. Then, we will give you a return lable. The customers can go to the nearest post office to send it to us. When we receive the parcel,The refunds will be given in 3—5 working days to your account.

    Any items must be sent back complete with the original package. Items must be returned within allowed timeframe. Items cannot be worn, chemically treated, cut, washed, or altered in any way, including the removal of tags and labels. If exposed to odors, such as cigarette smoke or perfume, items will not be accepted .All packages should be sent via a trackable method. So please contact us with all your questions and concerns before placing your order. Meanwhile, for the return lable we send you, the limited time is 15 days, if you do not sent the return parcel in 15 days, we will think you do not want to return. The return label will not work at all.

Please note: 

1.If the products have quality problem, we will gladly exchange or refund the item. Please ship the item back with the exchange and return in no used state within 30 days of receipt.

2.All items will give you a refund when we receive the products in original condition.  If you return the products are over 30 days, you can not return it .

3.Shipping fees for returns are not to be paid by the customer.But, If they are personal reasons(do not like the style, color or cap size etc.) it means that we also give you a return label and pay the return fee,but there will be 15 % fee of your refund. After all, we state these products' details all over our website. And we are not responsible for lost or damaged packages.

4.Promotional items of the product being returned must also be sent back , otherwise retail value will be charged.

5. Please understand us,  the refund is not included the shipping fee if you choose the DHL or FedEx .

6.We do not accept other return ways that customers send it back by yourselves.

7.Qualified refunds will be credited back to the original form of payment.

✅30-Day Fast Free Return

We offer 30 days to return. If you are not satisfied with us, you can send it back in 30 days when we receive it. The process is easy. More details, you can open the link of policy to see more:

✅Shipping &Processing

Shipping Time >> Ship in 1-2 working days worldwide(Most of products are in stock, If not,according to different products, there are different processing time.Open the link to see more details.

Delivery Time(Worldwide) >>

 3-5 working days for DHL

 5-7 working days for FedEx

 10-15 days for Free Shipping

✅100% Secure Payment:

We attach great importance to the safety of customers' funds, these are the payment methods we provide.

Paypal

You have your PayPal account, then choose the PayPal to complete the payment directly. or Pay With PayPal Pay Later if you have this function.

Pay With Credit/Debit Card

Credit cards available for payment are listed in our website. Imwigs does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please contact your card-issuing bank for information.

Buy Now, Pay Later

You can choose Klarna,Afterpay,or Paypal and make 4 Interest-Free Payments.

✅24 /7 Online And Quick Reply

We check emails and massages and will reply to you within 24 hours and answer all the questions honestly with patience.

✅How To Contact Us

  We hope every customer can get what one wants, and your satisfaction is so improtant. whatever you inquire , whatever questions about your order, whenever you ask, We will give your quick reply within 24 hours.

Email:   service@imwigs.com

Telephone: +1 323 900 0507   

1.Can I dye, style or cut the hair?
The human hair can be dyed, colored, styled
or cut. The synthetic hair can be styled or cut. But, we advise you choose the
right wigs you want.  Dying, coloring or
too much will ruin the hair and shorten the life span of the wig. If you still
want to do so, go to the salon, and hair dresser can get the results you want.

2.Color Difference

It is normal because of different monitors. We will try our best to show the realistic conditions of the products. You can look at our real shots. If you do not like, you also can return in 30 days.

3.How to measure head circumference?

Pick a tape, measure the circumference of your head from the front hairline, behind your ear, to the nape of your neck, to your other ear and then back to the front hairline. Write down your measurement then consult the table .

4.Shedding

All hair gets shedding it’s just the difference of more or less, even our own hair sheds, right? You can use the wig comb and care well to keep great.

5.Can I use the curling iron on wigs?

Human hair wigs can use the curling iron. Heat friendly (or heat resistant) synthetic wigs can be styled with heated styling tools. At imwigs, we have heat friendly wigs collection, you can check more.

6.How to enter the "Promotion Code" when I am checking out on the website?

When you’ve entered the shopping car on the right side of the page there is a blank box that said Discount Code.You enter the promo code and then click "apply."

7.The difference of basic cap, lace cap and monofilment cap construction.

At imwigs.com, three cap constructions are offered.You can read more to know more differences. Basic cap , lace cap and monofilment cap construction.

8. Can I wear the wig in kitchen?

Yes,you can.However, never open the oven while wearing a synthetic wig! The sudden burst of heat will ruin your wigs,
especially when the hot steam from a boiling pot of water can also cause irreparable damage. So swap your wig for a stylish scarf or a comfy cap.

9.About combing

a.Use a smooth-edged wide-toothed comb

b.Avoid brushing
the hair when it’s wet always

c.When detangling
your hair ,start with the bottom of the extension and work your way up to reduce pulling at the hair.

10.I love the look of your curly .Are they easy to style?

Simply give your beauty
wig a shake then finger style or use a pick comb to gently lift and separate tight curls and ringlets. Never brush as it could damage the hair fibers. Add a touch of styling gel to the ends for even more definition and shine.